Privacy Policy
Last updated: January 2026
MOGU WASH SDN. BHD. (Registration No. 1647790W / 202501046382) (“we”, “us”, or “our”) is committed to protecting your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA). This Privacy Policy explains how we collect, use and safeguard your information.
1. Information We Collect
- Contact details — name, phone number, email address.
- Booking & service records — appointments, treatments taken, packages and purchase history.
- Scalp & hair information — notes and images relating to treatments (including AI scalp analysis) that you provide or consent to.
- Payment information — processed securely by our payment providers; we do not store full card numbers.
- Website usage data — basic analytics and cookie data when you use this website.
2. How We Use Your Information
- To provide, personalise and improve our services and treatments.
- To manage bookings, payments, packages and customer records.
- To send appointment reminders, promotions and updates (only where you have opted in).
- To comply with legal and regulatory obligations.
3. Disclosure of Information
We do not sell your personal data. We may share it with trusted service providers (such as payment processors and booking or messaging platforms) who act on our behalf, and with authorities where required by law.
4. Cookies
This website may use cookies to analyse traffic and improve your experience. You can disable cookies in your browser settings, though some features may not function properly as a result.
5. Data Security & Retention
We apply reasonable safeguards to protect your data against unauthorised access, loss or misuse, and retain it only for as long as necessary for the purposes above or as required by law.
6. Your Rights
You may request access to, correction of, or deletion of your personal data, and may withdraw consent to marketing communications at any time, by contacting us using the details below.
7. Contact Us
- WhatsApp / Phone: +6013-668 5635
- Email: hello@moguwash.com
Copyright © 2026 MOGU WASH SDN. BHD. 202501046382 (1647790-W). All Rights Reserved.
1st Trial Promo
🌿 120-Minutes Head Spa
✅ AI Scalp Analysis & Consultation
✅ Hot Stone Therapy
✅ Relaxation through Conscious Breathing techniques
✅ Aromatherapy Head, Neck & Shoulder Massage
✅ Hydrating Hair Wash & Blow-dry
✅ Premium Private Treatment Room
This website uses cookies.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.